General principles of our privacy policy
Our Privacy Policy is based on the following principles:
- Only authorized individuals use the authorized data for authorized purposes;
- Because your privacy is very important to us in everything we do;
- Because we understand that the security of your data is a priority that we periodically review in accordance with technological innovation;
- Because we consider that the data does not belong to us, but to its owners;
- Because accessing our website and providing personal data implies knowledge and acceptance of our Privacy Policy , we advise you to read it carefully, as well as our Terms of Use and our Cookie Policy , which we have made available at the same address;
Whenever we provide links to websites external to our organization on our website, this does not imply any assumption of responsibility on our part regarding such websites and their content or operation, and therefore the scope of our Privacy Policy is limited only to our website or other platform that we make available to you.
Concepts and information for the data subject: Who is responsible for processing data?
Bolflex – A. Ferreira & Pereira, Lda, is the entity responsible for processing personal data.
What is Personal Data?
For the purposes of this Policy, we follow the definition adopted by the General Data Protection Regulation (GDPR), namely, any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to the physical, physiological, mental, economic, cultural or social identity of that natural person.
How do we collect your personal data?
a) In the course of our activity, we collect and process your personal data through our website, newsletter, or in writing/email, for example, within the context of a contractual or pre-contractual relationship;
b) The data we collect is only that which is strictly necessary for the provision of our services;
c) We collect and process your personal data with your consent only when it represents a free, specific, informed, and explicit expression of your will;
d) At any time, and by your sole decision, you may withdraw this consent easily, under the terms set out in point c) of the section "For what purposes do we process personal data?".
What personal data do we collect?
a) The categories of data we collect, in order to provide our services, are as follows: Identification data (name, email address, telephone number, company name, tax identification number, citizen card data (tax identification number), country/region, address, postal code, locality, district/municipality); Contact data (name, telephone number, email); Professional data (company name, tax identification number, tax identification number); Billing and expense data (tax identification number);
b) The personal data we collect is processed electronically and stored in databases, strictly complying with current legislation regarding data protection and information security standards. We will only process your personal data in accordance with a specific and legitimate purpose or purposes, determined at the time of its collection, and this data will not be processed subsequently in a way that is incompatible with those purposes, except for archiving purposes in the public interest, scientific or historical research, or statistical purposes, in which cases, under the GDPR, this incompatibility does not apply;
c) We do not collect special categories of personal data (“sensitive data”).
For what purposes do we process personal data?
We will process your personal data for the following purposes:
To identify you as our client; To provide the services or information you have requested; For invoicing services rendered and accounting management; To communicate changes to the terms of service contracted; To comply with legal obligations to which we are subject; With the client's consent, to send promotional materials or special offers on our behalf or on behalf of our group companies and marketing partners; To optimize your visit and navigation on our website; To manage the contractual relationship and its execution; To adapt the services we provide to the needs and interests of our clients.
a) Depending on the circumstances, the processing of your personal data may be based on: the necessity of processing for the purposes of pre-contractual steps or contractual execution; compliance with legal obligations; the legitimate interests of Bolflex – A. Ferreira & Pereira, Lda or the consent granted by the data subject.
b) If consent is the legal basis for processing personal data, the data subject has the right to withdraw it at any time and in an easy manner, without this right affecting the lawfulness of the processing carried out based on the consent previously given, nor the subsequent processing of the same data based on another legal basis.
c) If you wish to withdraw your consent, you can contact us via email at: privacy@pooch.wearemateria.com . By requesting that we withdraw your consent, you will stop receiving our communications and your data will no longer be used.
Children's Data:
a) We do not collect, nor do we intend to collect, data from children, given the recipients of the services we provide;
b) Considering that children should be supported in all aspects of their lives, including the digital realm, it is the responsibility of those with parental responsibilities to request the deletion of any data, a request to which we will promptly grant after verifying that such collection did in fact occur, even if unintentionally.
How long do we keep your personal data?
a) The period during which the data is kept depends on the purpose for which the data is processed. There are legal requirements that oblige us to keep the data for a minimum period of time;
b) If there is no legal retention period, the data will only be kept for the time necessary for the purposes that motivated its processing, after which it will be treated appropriately, being deleted or anonymized;
c) If the processing is based on the data subject's consent, until the data subject expresses their objection.
What are your rights as a data subject?
Under the provisions of the GDPR, we guarantee the exercise of your rights as a data subject, namely:
a) Right of Access – you have the right to request from us, among other things, information regarding whether or not your data is being processed, what data we process and for what purposes. If you wish, you may request a copy of the personal data being processed, and the provision of other copies may be subject to the payment of a reasonable fee, taking into account administrative costs. If the request is made electronically, and unless you indicate otherwise, the information will be provided by us in a commonly used electronic format.
b) Right to Rectification – you have the right to have inaccurate personal data concerning you rectified without undue delay and to have incomplete data completed.
c) Right to erasure – the right to be forgotten – you may request, under certain circumstances, that your personal data be erased from our records without undue delay, whenever any of the grounds set out in the GDPR apply.
d) Right to object – you have the right to object, on grounds relating to your particular situation, to certain types of data processing provided for in the GDPR, such as processing for direct marketing purposes, in which case we will cease processing for that purpose.
e) Right to data portability – you have the right to have your personal data that we hold transferred to another organization or to receive it in a structured, commonly used and machine-readable format.
f) Right to restriction of processing – the right to obtain the restriction of the processing of your personal data, when you wish, for example, to contest the accuracy of your personal data for a period of time that allows us to verify its accuracy, when the processing is unlawful or if you have exercised your right to object. To exercise these rights, please send your request to the email address: privacy@pooch.wearemateria.com . You will then be sent the Data Subject Rights Request Form, and after it has been duly completed and submitted, we will proceed with processing your request.
What measures are implemented to ensure the security of personal data?
We adopt appropriate technical and organizational measures to ensure a level of security appropriate to the risk, which we review and improve periodically, designed to guarantee the security and protection of your personal data in terms of its availability, authenticity, integrity and confidentiality, as well as those designed to prevent its loss, misuse, alteration, unauthorized processing or access, as well as any other form of unlawful processing.
Is data shared with third parties?
In the course of our business, we may use subcontractors to process your data on our behalf, which implies access to that data by these entities. When this happens, we take appropriate measures, as contractually stipulated, to ensure that these third parties, whether subcontractors, partners, or part of a group, provide sufficient and adequate guarantees of implementing technical and organizational measures and that they will act only in accordance with our instructions.
Are your personal data transferred internationally?
It may happen that we need to communicate personal data to third countries or international organizations outside the European Economic Area. In this case, we will strictly comply with applicable legal provisions, not transferring personal data internationally to entities that do not offer guarantees of maintaining the level of protection required by the GDPR.
How do we use cookies?
To learn more about cookies and how we use them on our website, please see our Cookie Policy.
Contact
If you have any questions or concerns about how we process personal data, you can contact our Data Protection Officer: Data
Protection Officer Contact Details
Email: privacy@pooch.wearemateria.com
Address: My Cute Pooch | Bolflex, Lda.
Rua Nicolau Coelho
4610-733 Felgueiras
The Data Protection Officer is responsible for ensuring that any review or update of this policy is carried out in accordance with the requirements of the GDPR, as well as responding to requests regarding the rights of data subjects, particularly whenever they wish to exercise the rights set out in point 7 of this Privacy Policy.
Revision of our Privacy Policy We reserve the right to change the content of this privacy policy without prior notice, without prejudice to the fact that we will inform you prominently on our website whenever this occurs. The user is bound by the new terms when browsing our website.
Organization's contact information
Email: hello@mypoochbags.co.uk
Address:
My Cute Pooch | Bolflex, Lda.
Rua Nicolau Coelho
4610-733 Felgueiras
Contact information for the National Data Protection Commission.
CNPD – National Data Protection Commission
Av. D. Carlos I, 134, 1º1200-651 Lisboa
T (+351) 213 928 400F (+351) 213 976 832
